Effective Date: July 1, 2025

At The Sole Store ("we", "us", or "our"), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, shop with us, or interact with our services.

By using our website or purchasing our products, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, phone number, email address, shipping/billing address, and payment information when you make a purchase or create an account.
Order Information: Details about products you purchase, your order history, and any communication related to your orders.
Technical Information: IP address, browser type, device information, time zone, and cookie data when you browse our website.
Usage Information: Information about how you interact with our site, including pages viewed, time spent, and navigation patterns.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including payment, shipping, and returns.
Communicate with you about your orders, promotions, or updates.
Improve our website, products, and customer service experience.
Personalize your shopping experience and offer relevant recommendations.
Protect against fraudulent activities and ensure the security of our services.
Comply with legal obligations and enforce our terms and policies.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

Service Providers: Third-party partners like payment gateways, courier services, and email providers to fulfill orders and operate our business.
Legal Authorities: If required by law or to protect our rights, property, or safety.
Marketing Partners: With your permission, to send promotional offers or updates.

4. Data Security

We take appropriate technical and organizational measures to safeguard your personal information. However, no electronic transmission over the internet or method of storage is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Understand and save your preferences for future visits.
Keep track of advertisements and site traffic.
Enhance your browsing and shopping experience.

You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.

6. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt-out of receiving marketing communications by clicking "unsubscribe" in any email.
Request information about the personal data we hold about you.

To exercise any of these rights, please contact us at support@thesolestore.in

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with an updated "Effective Date."

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

The Sole Store
Email: support@thesolestore.in

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